We are an IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Solution Architect for one of their public sector Clients based in United Kingdom (Remote).
- IR35: This role is inside of IR35
Minimum Requirement:
Bachelor's or master's degree in computer science, Information Technology, or related field.
10+ years of experience in solution architecture, design, and implementation, with a focus on contact center technologies.
In-depth knowledge of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR, CRM).
Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect.
Strong understanding of cloud computing platforms (eg, AWS, Azure, Google Cloud) and cloud-based contact center solutions.
Proficiency in system integration techniques, APIs, web services, and Middleware technologies.
Excellent communication, collaboration, and stakeholder management skills.
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Posted Date: 29 Apr 2024
Reference: JSSOLUTION ARCHITECT
Employment Business: J & C Associates Ltd
Contact: Mahendran